What information we collect
When you submit a request or support message, we collect details you provide—such as your name, email address, phone number, preferred date, group size, and any notes you include.
How we use your information
We use your information to:
- Respond to your request and confirm availability
- Share practical details you need for your chosen experience
- Handle support requests, changes, and accessibility questions
- Communicate updates related to your inquiry
Sharing and safeguards
We only share relevant details with the appropriate partners involved in confirming and delivering the experience. We take reasonable steps to protect information from unauthorized access.
Your choices
You can tell us if you’d like to limit communication. When you choose to receive email updates, we use that consent only for inquiry-related follow-ups.
Questions about privacy
If you want help with data use or communication preferences, contact our support team through the Support page.